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Melissa Locker writes about food, drinks, culture, gardening, and the joys of Waffle House. ! When I went to customer service they just returned the item. EatThis.com is part of the Dotdash Meredith Publishing Family. How is this ethical? Your complete satisfaction is what we are all about. But when you look for your favorite ice cream or soda, it's not on the shelf. Last time it occurred, & I brought it to the cashiers attention, was told to go over to customer service & wait there for refund. But what is the Publix Promise? Strawberry cookies with cream cheese chips gave customers the taste of a cheesecake with the portability of a cookie. This happened to me today. According to Publix's blog, these cookies were back for the last time in January of 2022. Either way, we want to hear about it! Learn how to harness the power of tea to lose weight. Substitutes . RELATED: Your ultimate restaurant and supermarket survival guide is here! For instance, the Publix website lists the Bradenton, Florida store hours as 7 a.m. to 10 p.m. all week long. "We took all of the things our customers love about GreenWise Market and put them in a centralized downtown location," said Publix President Kevin Murphy in a statement. Price rang $3.99 instead of the $2.69 stated on the shelf. Publix Black Cherry Soda Yes, Publix's house brand of soda is still in stores, but this flavor is not. expanded COVID-19 vaccination appointments, organic food has continued to grow in popularity, Grocery Shortages To Expect in 2021, According to Experts, American College of Allergy, Asthma & Immunology, 8 Food Recalls You Need to Know About Now, Hershey Is Making These 3 Major Changes to Its Chocolates, 108 Most Popular Sodas Ranked By How Toxic They Are. How should this be resolved? advice every day. The front-end guy and Betty the cashier attempted to embarrass a long-time time customer. We vigilantly monitor regulatory agencies, so we're among the first to know when a product recall or food safety warning is issued. Thank you for taking the time to share your most recent experience with your local Deli department.