Select System >Settings>Account >Payment & billing. Choose Add a payment option. Note that for your protection, and ours, we do not accept cancellations via phone or email. If you miss that window, you may still qualify for getting your money back, but you will have to request a refund. Choose the account you want to sign in with. Archived post. This is the reason why your bank says it was approved, but your merchant says it was declined they are both right. Be sure that you're signed in to your Xbox One with a Microsoft account. According to users, sometimes you might get this error if youre using the version of the website that isnt designed for your region. Opera GX is a special version of the famous Opera browser that is built specifically to fulfill gamer's needs. As for Groove Music, some items from your collection might not be available in newly selected region, so keep that in mind. There is no mention of whether you can choose the payment method for the refund. You can update and/or add a new payment method whenever you make a purchase, or manage all payment options by logging in to the Microsoft payments site with your Microsoft account. Confirm youre signed in to the right account, If the card or code has money on it, the entire balance will be applied to your Microsoft account. The thing is, Microsoft Store remains a coveted target for malicious entities, so yours might have been violated by some unwelcome guest. Under Account, select Payment & billing. Getting a refund for a digital game was not possible for a long time. To check the status of Xbox Live services, simply visit the Xbox website. This is a simple procedure and to do it on Xbox One you need to follow these steps: To add an account on Xbox One, do the following: To remove your Xbox account on Xbox 360, follow these steps: To download your Xbox Live profile on Xbox 360, do the following: After deleting and redownloading your profile check if the billing error still appears. Based on the statement that you need to check with your bank whether the applicable payment method has been properly credited, it is plausible to think that the refunds are processed to the original means of payment whenever possible. Once you are done with that, select your payment method. average: 4.60 out of Follow the instructions on the screen to configure your Sign-in & Security preferences. Go to Payment & billing and select Payment options.You can add or edit payment methods from here. According to users, this error appearsdue to incorrect or outdated billing information, so be sure to fix that. Don't you just hate it when you buy a product or service and realize it's not to your liking? Business users can setup multiple extensions at home, office, branch, tele-workers, etc, with no "per user" fees. Alternatively, use our charges troubleshooter to . If your payment has been declined, you will receive an email from us and a notification will be posted on the Billing tab showing Payment declined and the amount we tried to charge. Select the payment option that you want to update. Keep in mind that you can skip the billing information that you dont want to update by pressing. Some users might try to purchase something from a website that isnt designed for their region in order to get better offers, but that will cause this error to appear. Hopefully, your payment issues are no more. If you have purchased additional theft protection services through your credit card company, those services might require you to confirm that Microsoft Advertising is an approved merchant. Update the billing information. Accounts hold will be lifted as soon as the payment is successfully processed. Assistance with Xbox refunds is just one of the things in DoNotPays impressive portfolio. Sorry, this post was deleted by the person who originally posted it. Confirm that youve received an email with the gift code. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it!
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