I think it was a mistake removing the barrier as they know people will forget and they will make more money. A real mess that needs sorting out though. Dartford Crossings current guilty until proven innocent policy appears to be an EU Human Rights test case waiting to happen. We are running at optimum capacity. Had to telephone instead! Never did pay it, a few threatening letters arrived, duly ignored, eventually they went away. I have used the dart pay system many times before, and paid successfully. When asking the lady there which dates I am missing the could not tell. I have now received 2 x pcn for these crossings !!!! Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). I do not feel that this is made clear enough at either side of the crossing and hope that Dartford will just charge me the crossing fees. Please can you help? In the past a similar approach to doing business has resulted in heavy fines for some companies. WebOnline by visiting the Dart Charge website here. And by us consenting, contracting and complying we are then complicit by paying money by way of taxes for them to use, thus becoming an accessory to the crime. Have appealed but not holding out much hope. New comments cannot be posted and votes cannot be cast. The latter may also have made an honest mistake or may not have understood the system and the appeal system is there to sort them out from the chancers. Apart from that, I believe from these notes that there should be 14 day grace period to pay the original fee but therte is no mention of this option on either demand. We will be contacting more the Agency and looking for assurances that signage will improve. Just like many of you I did not pay for crossing. If you want online payments you should set up a system that works. As a non-UK resident my last journey over the Dartford Crossing was about 15 years ago when a toll system was in operation. To be honest were just as in the dark down here in the south. There is no logic only the fact that they will fool some people into paying the fine like my wife almost did before I checked the letter. Hi You will need to give them a call. First one they let you off and you pay over the phone. The long and short of this is, however, that the system signage is not fit for purpose. I have just got back from holiday today and have paid the two way toll charge of 5. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. As fine went to lease co first it is outside the 14 days for first offence.is there anything we can do please? WebI rented a car on turo and drove through the Dartford crossing and carelessly forgot to pay the dart charge. Two months after the incidents. Signing up will also extend the time you have to pay from midnight the following day to seven days after using the crossing. Since it was in a hire car, I have no idea if anyone using this car has missed previous payments and thus whether any 14-day extension will be granted.
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