Take a look at the forum I mentioned. 01:40 PM. Give it a couple minutes to get itself ready and then it should load as usual. Then you will have to either pay for a replacement, or subscribe to BT TV, and BT will loan you a new one. Hi John. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. You'll be greeted with a friendly 'Hello' telling you that your box has restarted. Thanks in advance for any help you can give, on Interested to find out the answer to this as I have had this happen to mine twice requiring a full reset. on is this a Bt Youview box that was previously working normaly in its current environmentand and now appearsis stuck or one that has not been used recently or has moved location ? I have a DR T1000, box was new when I received it, but then I have had the box for probably around three years. We followed the user guide instructions and Googled every possible solution without luck. If this doesnt help, its worth trying a Maintenance Mode Reset, Option 2 (keep recordings) as it can resolve the issue. My router packed up and when I tried to go to settings to connect the new router, I could not get into settings. 12-04-2020 The box has always been kept up to date with its software and Ive had no other problems but this is happening every week or so now. Thank you so much. Hi, no I don't have a subscription. - edited Make sure you keep the box in standby. Give it a couple minutes to get itself ready and then it should load as usual. Most likely, if you can hear a noise from it, especially if its a clicking sound, which usually indicates it can no longer read the disc surface. Box stuck on Loading YouView Community Registered in England. Every time I turn it on it just says "Please wait" or "Nearly ready" and nothing happens. It is described at . on Don't know how to do maintenance reset, but we can't get to the menu on screen anyway because it gets stuck at the loading stage zulu17 Member, Super User Posts: 1,171 20 January 2020, 12:00PM 10h40. Maintenance mode is used to recover your box when something has gone wrong with it. Similar post here https://community.bt.com/t5/BT-Devices/TV-BOX-Dead/td-p/2022878, Or this help page https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-, on Turn the power on using the switch found on the back of yourbox. You view box stuck on loading page - BT Community Make sure you keep the box in standby. Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce As has already beend said it is likely a problem with the PSU failing with sub-standard capacitors being used (cost cutting?). Are you currently in a TV contract with BT ? At that time, I switched it off and left it unplugged for a minute or two. You can print a freepost label to eturn the box if you wish. The third one might be fine. Select Update Software. 04-04-2020 The hard drive sounds like its trying to do something but nothing happens. Visit our full contacts page here.
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