Ok, sure I shouldn't have been kidding around. ), STEP 1 Circle the item(s) you wish to return on your FedEX Commercial Invoice and note the return reason and enclose in your shipping carton. i agree with all of your reviewers. I dont know why you changed your return policy. To get the specific area of the store, click here. Bergdorf Goodman Return & Refund Policy - ReturnPolicy.com This was an aggravating issue to facilitate the return as paperwork was missing. Any merchandise opened no longer acceptable for return. Quotes will remain valid in your FASHIONPHILE account for 30 days to either accept or reject. Wow. Ensure that the item meets Neiman Marcus' strict return guidelines. found the same pair online on sale for $99. Done! am calling the catalogue company to terminate receiving them at all. I purchased a Vince shearling leather hooded jacket at the Atlanta Lenox Square store on Dec 3, 2017, on sale for $1186. It is not as if I bought and returned stuff all the time; I don't typically buy from them and I certainly won't in the future. The card can be used for store, online, and catalog purchases from Neiman Marcus, Horchow, Last Call and Bergdorf Goodman. Why do you make it so difficult to return an item? You can return items purchased at NeimanMarcus.com for free, but only if you act fast. I bought a pair of sandals, expensive ones and gifted them to my daughter last Christmas. as I normally do & it is shipped to me in another state. As far as general service at Neiman's in Coral Gables, they are the best!!! This is so complicated the shopper gives up. Neiman MarcusI paid their card in full, is untouched by me for a year. We hope you enjoy your gifts from Neiman Marcus. Bring the merchandise and either your return slip (if purchase was made online) or receipt (from in-store purchases) to any store sales associate. I'll think twice about ordering anything fromNM on line again. Gift recipients will receive a Merchandise Credit Gift Card. Any other items should still be in their original packaging and look brand new. For your convenience, pick ups are Monday thru Friday. I left the store was to receive a phone call regarding my order. I will NEVER shop here again!!! All fashion enthusiasts know that Neiman Marcus is one of the go-to places for premium clothing apparel. In November they sent me a garment that had dried food on the left sleeve and piling on the front of a obviously already used cashmere sweater. Send the package back to Neiman Marcus via USPS. I Did,and Don't Care To Do Again, I Am Not Ordering From Neimans Til This Return Cluster Is Fixed!! NEIMAN MARCUS you're losing your way! You have 30 days to ask for an exchange and the item you are returning should be in salable condition with original tags and packaging (if there are any). Hi Ladies! NM is high end store only by only prices and not by services they provided to make they customers "completely satesfucted". Eligible shoppers can now access their favorite designer fashion or accessories online . I will think twice before ordering from your company again. But is there any return commitment if the item or style doesnt fit you? STEP 3 Enclose the FedEx Commercial Invoice & NM Packing Slip in your shipping carton. The department manager said that it could not be returned because it had been worn. First, youll have to get a return slip by using the order number. I think I need one size up for me to be more comfortable. The upside of Neiman Marcus' policy that all items be returned in their original packaging, complete with tags, is that it's an easy way to prove that you did indeed purchase them from Neiman Marcus. Whenever you buy any item, there is a return policy.
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