If we can we will call you to discuss your concerns alternatively, or at your specific request, we will write or e mail you. If you book arrangements other than a package holiday (e.g. Car If the carrier operating your flight is not Virgin Atlantic, please contact that carrier for further details of their Conditions of Carriage. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visitwww.gov.uk/travelawareand follow@FCDOtravelGovUKandfacebook.com/fcdotravel. SIXT is a leading international provider of high-quality mobility services for business and corporate customers as well as private travelers. Flexibility warning: Cardiff airport parking Head for Points The airlines loyalty program is called Flying Club, and it operates from 2 hubs in London (Heathrow and Gatwick) and one hub in Manchester. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visitwww.gov.uk/travelawareand follow@FCDOtravelGovUKandfacebook.com/fcdotravel. Anyway, it was all really easy - the guy on the phone said the flights were cancelled and they would send me a refund. Travellers will receive all essential information about the package before concluding the package travel contract. Access and availability of service and links 4. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Log in to Manage my booking where you can message us about your options or you can give us a call. For specific entries or formats, please If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate. 7.5. Period before departure when Compensation payable per adult Often passengers holding confirmed reservations and flexible tickets change their plans or don't turn up. See more More legroom, more style Cookie statement | 9.2. Virgin Atlantic 1.1The contents of the Web Site are intended for your personal non-commercial use. Claim a refund for flight disruption Read more. 13.4 We are a Member of ABTA, membership number V2043. Travelplus car hire | Virgin Atlantic 13.2. Contingency Plan for Lengthy Tarmac Delays. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. WebVirgin Atlantic policies Policies and claims. Any further changes to your departure date will be treated as a cancellation and full cancellation charges will apply. Once the correct documentation is received, we will check whether you are entitled to a refund as per the rules of the fare you have purchased. Virgin Chauffeur Car Service | Airport Transfers | Virgin Atlantic In the event of a flight cancellation, a delay of more than 30 minutes or a diversion, we will notify you. long-term rates, corporate rates, and truck rates are excluded from point earn. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it.
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