These contents are the sole responsibility of Disability Rights Washington and do not necessarily represent the official views of SAMHSA, AIDD or RSA. A complaint filed with HSQA against a health care facility may concern a violation of state licensing laws and in some cases federal Medicare rules. How can I complain about poor medical care I received in a hospital? Health care professionals include, but are not limited to, doctors, doctors assistants, nurses, nurses assistants, pharmacists, psychologists, mental health counselors, and occupational therapists. To file a complaint against a health care provider or facility, an individual can fill out the HSQA complaint form available online. Formal action may include a reprimand, the suspension of a license, and/or assessment of a monetary fine. Find out more about the sorts of issues that the Ombudsman Services can investigate and how to contact them. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. If your complaint is better addressed by another agency, we will send you a letter within 10 business days which outlines which agency the matter has been referred to and how you can contact them. This tool provides registered ASETT users an additional level of security for filing complaints through Multi-Factor Authentication (MFA) and Remote Identity Proofing and allows attaching supporting documentation. To submit a complaint using the online complaint form, go to Online Complaint Submission form. Call the Bureau of Substance Addiction Services Complaint Line to file a complaint against licensed alcohol and drug counselor (LADC) or a licensed/funded substance use disorder treatment program. Most companies want satisfied customers who will return with more business. Once an individual contacts Livanta about a complaint of care, Livanta will decide if Immediate Advocacy or a thorough formal quality of care review process is appropriate. Some of the Complaints our Agency DOES Handle: Professionals, Trades People or Contractors that should be licensed or registered with DCP. You can file a complaint anonymously. New providers are required to visit the HCBS Toolkit on the DMAS website to view resources and other information to help develop your HCBS policies. The Complaint Center tracks, and attempts to resolve, disputes between consumers and businesses operating in Connecticut. Complaints are responded to in a variety of ways.
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