On arrival in Coquelles: your drivers simply need to follow the instructions displayed on the screens on board Club Cars and on the Driver Info web app for either the green or orange itinerary, according to their customs status. If you have lost or are unable to locate your booking password you can request a confirmation email & unlock your booking. Or if it is not an emergency, you can complete an online claims form at https://uk.claims.axa.travel/. Your booking/API password is included in your booking confirmation email sent to you when the booking was made, and is located about half way down with your booking reference number under the heading "Need to change something". Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. +44 (0) 3443 35 33 35 Opening times (All UK times) May bank holidays opening times For lost property Please complete our online form, and we will be in contact with you as soon as possible. Fill in your details and well keep you informed about the most exciting offers, promotions and travel inspiration. 28 Customs offices in GB000040 - Opening hours & Contact Read our guide to make sure you get the most value from tax-free shopping and understand the process. ASA has the quality of 'interested in the load' conferred by the mandate and is therefore able to establish DSCE (CHED) from a Health Certificate (EHC). Its the fastest and easiest way to validate your tax refund forms and all the instructions are on the screen for you to follow. To add API to a booking made with a My Eurotunnel account, simply log into your account and view the specific booking to add/amend the API. You can unsubscribe at any time. The Administration Service Fee does not apply when booking or amending online and Flexiplus bookings. There is some limited government-provided Office of Destination capacity at the offices of Dover Western Docks and Stop 24 for those who need to use an inland border facility. Language links are at the top of the page across from the title. The truck must wait until the declaration has been fully processed (IE29) before leaving the location. SGS areAuthorisedConsignor with French Customs which means that from Calais Truckstops authorized location in Calais, approved clients ofTransitNetcan start transit declarations under the simplified procedure 24/7 removing the need to present the goods at a customs office of departure. It is customary in French shops to greet the clerk when you arrive and thank them/say goodbye as you leave the store, whether you purchased anything or not. Custom Office Detailed Information - European Commission The Eurotunnel Calais Terminal [1] (also known as the Charles Dickens Terminal or Coquelles Terminal) [2] is a railway terminal built . If your goods have been flagged as held for a compliance check, you must tell front office staff this when you arrive. Check what services are offered at each of our inland border facilities, not all inland border facilities carry out the same functions.
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