Replace a device support for AT&T Wireless customers - AT&T Official Site Therefore, you will get a new phone model if your phone is defective or fails to work within the first year. Visit one of our locations to add protection to your device with Guard Assure. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. If you have an Assist Wireless phone, locate it before reporting it lost or stolen. If you are receiving an error message, please report it to customer service for further assistance. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! But, it may not happen all the time with you. After showing the results, you will follow the instructions. Sprint customers who have minutes available can try the following troubleshooting steps: If you do not have internet access and the issue is also preventing you from connecting to 611, you can contact customer service to help you troubleshoot. Important information for customers impacted by COVID-19. It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. DATA SPEEDS NOT GUARANTEED. If you still need help finding it, call Assist Wireless at 1-855-EZASSIST (1-855-420-2449 or 1-855-392-7747). When your phone gets lost, stolen, damaged, or misplaced, you will first contact customer care and address your problem. It's a part of the Lifeline & Affordable Connectivity Programs, which are government assistance programs operated by the FCC and funded by the U.S. government Insurance and device protection - Support Overview - Verizon In Florida and for Florida customers: Total Equipment Coverage and Verizon Extended Warranty are not available. Assist Wireless Lifeline Cell Phones If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). Best Cell Phones without Internet Access in 2023, What Channel is Peacock on Verizon FiOS? Replace a device
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