Here are 8 tips for writing great reviews. Manage bookings effortlessly. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. We use dedicated people and clever technology to safeguard our platform. Please read the following to know what is included/excluded in our coverage offers. If additional information is required, the process may be extended for another 28 calendar days. If this is the case, it will be clearly stated on your voucher. However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. I booked a car through their website for an airport pick-up. Wisecars is an online car rental broker offering: - Car rental deal comparison - Customer support - Car rental coverages for Wisecars bookings. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. very easy and you actually see what you are paying for before you get my credit card#. Pricing is good.Will have to see after the trip to have final saying of the package. Wisecars Reviews - 69 Reviews of Wisecars.com | Sitejabber Several positive reviews for Wisecars have been found on various review sites. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If your additional driver is under 30 or over 65, please check your car's terms and conditions. You may also add additional drivers at the rental counter when you pick up your car.