); and I would have to call back in 5 days in order to cancel. There are 2 types of memberships: Backstage Pass Platinum and Backstage Pass VIP. I can watch the movie I bought on Hulu for free now. Terms and Conditions Privacy Policy California Privacy Rights. They said they cant do that. So I cancelled my debit-card and ordered a new one (so that they would not have my card #), and will be calling them in a few days. The woman on the phone began to steamroll me with a barrage of nonsense. I came to notice TLG*FYE VIP was charging me $9.99 each month and realized exactly what it was. Backstage Pass VIP subscription service that you no longer need just became so much easier. FYE - Still haven't received order!! Sounds simple right? Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! How do you see if my BJs card is expired? Can I freeze my FYE Backstage Pass membership instead of canceling it? It's ridiculous how much there charging for this DVD I want, How could you not have the DVD in any of your 9 locations in the state of GA, but course you only have it online. Apparently, I was about to be. &&& Pinkninja: Then I was given a cancellation number. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). This will surely increase the credibility of your complaint. Cancel at any time." This is ridiculous. You know what? DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! Well I moved to another state, and much to my glee I found a suncoast in my podunk miserable little town. In contacting them about it, I got a reply that FYE no longer offers this option and that I could get a refund if I supply them with information that FYE SHOULD HAVE, not me. on various subscriptions and memberships. What the cashier played off as me signing a regular receipt for identity verification was actually him making me sign up for that subscription. Theres no need to waste your time and money on lawyers. Then they charged me for two months in a row. Ask the agent to cancel your Backstage Pass membership.