I'm about to upload my receipt as confirmation that I've dispatched it, are any of you aware of a way of sending a partial refund of the difference - I don't want the buyer thinking I've deliberately overcharged them and just want to sort it before they've even asked! Active in 15 countries in Europe and North America, Vinted is popular among sellers and buyers - and lately, fraudsters as well. Receiving a refund - Vinted The protection fee is a total scam and getting a refund when buying something that was not completely delivered is a fairytale. Robot replies unless you keep pushing. OneShop is a financial technology company, not a bank. Just send it back and all your money if refunded. This seller said she would send me something else for free if I could fine one. I purchased a silver ring on Vinted an empty packet arrived. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. - and to do so within next 24hours. Scan this QR code to download the app now. One community, thousands of brands, and a whole lot of second-hand style. Privacy Policy. This would have been the same result if item cost 200 so beware of buying from Vinted. Today; 06.11 the buyer has been refunded for the 15 bundle but Vinted refuse to refund me because I chose the 'custom delivery' option. Returns 121. Go down to the Refund total on the right and enter a manual number. Now I'm 30 down and NO GOODS RECIEVED BACK. Prices in general are good! Avoid at all costs. You will not get paid! We have 1 possible answer in our database. They do not have an authenticity team however they INSIST your item is fake and block your account. Yes, they refunded my $6, however I am left out $4.15 with nothing to show for it! Vinted: Buy and sell preloved 4+ - App Store It's been offered to me before and I've never accepted it but I really appreciated the offer anyway as it showed good intentions. It can be hard to know how to handle Vinted Feedback like a pro when it's coming from customers who just want their voices heard.