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Tip for consumers:Don't order anything through the state of NY. Thanks for ordering from VitalChek and sharing your feedback. Enter the order number and PIN from your confirmation email. I'll be reporting them to the Federal Trade Commission, the Better Business Bureau and any other site that offers the ability to review this company. 0/10 would never recommend using this service again. But they allowed the shipment to be shipped without checking to confirm my being home to accept. If unable to locate your specific answer by the methods above, email us with your specific question (please allow 1-2 business days for our reply). I selected VitalChek Link and paid to have a certified copy of my birth certificate sent to me INTERNATIONALLY. Closed. I have also contacted my attorney concerning this matter. They are the middle man to whatever state you are trying to records from. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Yes, the certificate will be a government issued, certified document unless you choose informational copy or souvenir/heirloom as the reason you are requesting the certificate. Rundown (7AM) | ANC (1 May 2023) | May | Start your day with - Facebook Order must be paid and completed in full (including uploading any required documents) for processing time to begin. I actually had it in hand on the 18th business using overnight UPS Air. When I try to call I get put on hold automatically and it lasts forever. I have not received anything and no notification. How to Reinstate a Cancelled Order. Log in to manage your order. For questions about the order, contact the agency listed on your receipt and have . Hundreds of government agencies nationwide exclusively trust VitalChek for accepting their vital record orders. I started my process in Feb and it's now April 12 and I have not received my cert. Pick a certificate to get started: The item is out of stock. Fees are non-refundable. I was hopeful to receive the long form of the bc. I contacted my city that I was born in NY. The next best way to talk to their customer support team , according to other VitalChek customers, is by calling their 866-561-1694 phone number for their Customer Service department. The Government Vital Records office that holds your record is the only location that has direct access to the information recorded on the certificate. Again, thank you for your feedback. Once we have determined the certificate type, and the vital record agency that will be processing the request, we will let you know who can order.