Mobile Homes For Rent In Rapid City, Sd, List Of Liberty Mutual Actors, Attempted To Install On An Unsupported Platform Xtu, Articles T

Returns happen. This process usually takes about 30 days, but more complex cases could take longer than 30 days. The case will not affect your seller performance. Make sure items are securely packaged and properly protected with bubble wrap, tape, packing peanuts, and any other necessary materials. I don't know that you have a way of recovering from USPS if it was shipped First Class/no insurance, either. And insirance protects the seller, not the buyer. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. Start here: Multi-Factor Authentication Versus Two Factor Authentication. Ship the item within the estimated handling time in your listing. were going alright until a few weeks ago and seem to have hit a wall. I looked at your sold listings and none of them actually required signature confirmation. Item has not been received by buyer Example: You fail to deliver an item within three calendar days of either the maximum estimated delivery date (EDD), or the date of delivery confirmed by a valid tracking link, whichever is sooner.Buyer eligibility criteria for filing a Claim: the item not received claim is pending buyer action Sign in what are the 3 ps of dissemination. For example, if the product arrived damaged and the customer provides you with an image as proof, it would be in your best interest to simply offer a refund to avoid any further issues. kh-gary, Yep, Ebay sucks for protecting the seller from USPS shangans for long USPS/ebay wont have any customers if they keep this **bleep** up, 11-12-2020 However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. Well use cookies to improve and customize your experience if you continue to browse. 11-12-2020 The likelihood of them loosing your packages is still very high. how to provide the right documents for your case. In most cases, before the buyer is eligible to make a Claim, they must attempt to contact the seller so they have an opportunity to resolve the situation before the case escalates.