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restocking fee Finally, be sure to maintain good records of the purchase and your payments in case you need to take legal action in the future. 1. Restocking Fees Best Buy purchases picked up at a non-Best Buy location (e.g., a UPS Access Point) can only be returned to Best Buy. WebStores may charge a "restocking fee," which covers its cost for returning your unwanted item to its warehouse. 141 0 obj <> endobj When Buying Gifts, Protect Your Wallet by Taking Note of Return Policies, Businesses are Required to Post Their Refund Policies or You Will Have 30 Days to Return. Businesses with no posted refund policies are liable to the buyer, for up to 20 days from purchase, for a cash refund or a credit. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. The State Laws: The states/localities that have laws specifically governing layaway plans include: California Idaho Illinois Massachusetts Maryland New York New York City Ohio Rhode Island Washington D.C. Insist that delivery dates be written into your contract and is late. Retailers are required to clearly post their refund policy unless they offer a full cash refund, exchange, or store credit within seven days of the purchase date. Florida. Restocking fees can be included with the cost of the return, but that must As part of its seven-part consumer alertholiday series, the Division of Consumer Protection is today reminding consumers that New York State law covers refunds. A restocking fee is a fee charged to a customer when merchandise is returned for a refund. Often, refund policies must be prominently displayed at the place of purchase in order to be valid. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract. WebWhat is a Restocking Fee? They have agreed to cancel this order and refund our money, but they want to charge a restocking fee. Below are summaries of state laws governing refunds of retail sales items: Note: State laws are always subject to change through the passage of new legislation, rulings in the higher courts (including federal decisions), ballot initiatives, and other means.