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The customer called us two times a week for an update on the replacements. Vendor Maxwood Furniture. We also accept returns on damaged large or oversized items that ship via freight, as long as you report the damage within 5 days of delivery. Secure inventory at the best prices by ordering directly from our dedicated factory. The pieces were cheap, broken and poor quality. - The upper grille around the entire bed leaves a safe space for a restful night's sleep. The Maxwood Commercial Furniture Seriesfeatures solid wood bed frames in a range of sizes, including Twin XL, ideal for student accommodations, hotel family suites, and more. Collection Kent. They arrived 4/13/22 and I opened one of the three boxes. Barnwood texture plus clean lines create an eye-catching style. The bed was perfect fir their age and our house. The bed accommodates coordinating storage drawers or a trundle bed, sold separately. Room : All work out to be well, kids enjoyed the bunk beds very much and the room itself is considered big . The top bunk features tall 14" Guardrails, so the bed safely fits standard mattress sizes. Trip type: Traveled as a couple. Built to last, this bunk offers a classic look that will never go out of style and you'll enjoy it for years to come. We apologize, this product has recently been dropped but may still be available for purchase. I want my full hard earned money that I payed for this product as well as the prepaid shipping!! www.maxtrixkids.com, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists. I opened the package with the nightstand and upon examination was immediately upset. Stacked design is a space-saving way to create the perfect shared room or sleepover headquarters! for 18 mos - Total $2,1401 with a Perigold credit card. To avoid interest, you must pay the full promotional balance before the promotional period ends. Added bonus, stairs double as drawers for built in storage! Enjoy up to 60 months no interest with equal payments. Our modular Commercial series of Beds,, Unique room layouts & low ceilings can often present a challenge. They stated it wasn't a safety issue. The fact is I paid for a product months ago and I have no line of sight on when I will actually be able to use. Im interested in working with Maxwoods factory to create custom wood furniture or order existing products to ship factory-direct to me. Customer frustrated as we could not give him up to date tracking since we were waiting on the warehouse to confirm but it had been shipped. Other transactions and charges affect total monthly payment amount. Maxwood Furniture, Inc. | Complaints | Better Business Bureau Profile