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However, sometimes this can happen at no fault of your own. That includes knowing that you can easily get help when you need it. If you are receiving the dasher must be active to schedule dashes error, its almost always due to one of the reasons above. Apart from happening to new delivery drivers, the Dasher must be active issue also sometimes shows up to active drivers who already made a lot of deliveries with the platform. Otherwise you'll see the status of your signup. This includes disclosing personal information without authorization, unsafe food handling, such as opening packages, being late with your deliveries too often, inaccurately marking a delivery complete, abusive or harassing behavior toward customers, or restaurant or DoorDash personnel, and of course, any fraudulent or illegal activity. I signed up a couple weeks ago but just recently tried to complete my first dash. Dashers with Early Access can view and schedule new hours at 3 pm each day. Currently, DoorDash supports several types of businesses such as grocery stores, retail, convenience, pet stores, and flower shops. So if youre having trouble staying active, dont despair. Dasher can not do anything about this. You can't contact chat support if you aren't on an active shift. The use of reloadable debit cards is a new thing for some delivery drivers in several regions. Hey, I just became a dasher about 10 minutes ago, and I can't for the life of me figure out what this means. Scroll through the times and tap on the Dash you'd like to delete or edit. At this point, you can download the Dasher app, if you havent already, and even start your first DoorDash delivery! Error message "Please have your red card setup" when Starting a Dash This error message is most frequently asked by newly registered DoorDash drivers or is often called Dasher. Some reasons that a DoorDash driver may get deactivated is if they get poor customer reviews (below 4.2 average), customer complaints, or low order completion statistics (below 80%). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi brand new Dasher here, Ive done a dozen deliveries with DoorDash this week and Im quite satisfied with the results. Chances are, its affecting other drivers as well. Find the location where you want to deliver and tap on an available time slot. Why can't I schedule a Dash, extend a Dash or Dash Now? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Do I need any experience to be a DoorDash driver? You can dash whenever you want, meaning you are in control of how many hours you want to dash per day or per week -- and you can dash practically anywhere. If not, also ask why the check results havent come out yet, whats the reason and what you should do to make the process faster. Its also a bit more active than ridesharing, as you get in/out of your car/bike to pick up and deliver the food. You need to know, that you can still get access to the Dasher app even though your account has not been fully activated. New comments cannot be posted and votes cannot be cast. I have contacted the DoorDash support team before, and they said that my Read more, Hi there, have you ever got an Unable to load data error message when you want to schedule a dash using the Dasher app on your iPhone. Click on the Save Changes button at the bottom of the page. In addition, when your Dasher account has been activated later, do not wait, start your dash or schedule as soon as possible. Because there are several cases of Dasher being put on the waiting list when he delays starting dashing for the first time. Go to the Schedule page.